Warranty

Smart Door Lock Perth supplies Denler smart door locks with the manufacturer warranty that applies to each model. Many premium and mid-range locks are specified with up to five years cover on the lock mechanism and electronics, excluding physical damage, misuse and unauthorised modification. Entry models such as the F1 are commonly specified with three years. Batteries and consumables usually carry a shorter warranty period — we confirm the exact terms for your model on the quote.

Warranty support for products we supply is handled through Smart Door Lock Perth as your local point of contact. Keep your proof of purchase and installation date. We may require photos, serial information or an on-site inspection to assess a claim.

Warranty does not cover damage from incorrect DIY installation, forced entry attempts, water ingress outside the product’s rated use, or faults caused by third-party modifications. If we installed the lock, workmanship on the fitting is covered separately — raise any install concern promptly so we can inspect.

This page is a summary for customers. The manufacturer’s written terms for your specific SKU prevail where they differ. Ask us for the current warranty outline when you enquire.