Shipping & delivery

Smart Door Lock Perth primarily supplies locks as part of a Perth metro installation appointment. In many cases the hardware arrives with our technician on the booked day rather than as a separate parcel you have to store and guard.

If you request supply-only delivery within Perth metro, we will confirm availability, delivery window and any freight fee in your quote. Regional WA shipping may be possible by courier; timing and cost depend on stock and destination.

Risk of loss or damage in transit for supply-only orders passes according to the delivery method stated on your quote. Inspect packaging on arrival and notify us within 48 hours of any transit damage.

Installation appointments require clear access to the door and a responsible adult on site for handover. If access fails on the day, a re-attendance fee may apply as set out in your quote.